Shipping & Returns

Shipping Information

Processing Time

Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

Shipping costs are calculated at checkout based on your location and selected shipping method.

Returns & Exchanges

Return Policy

We want you to love your purchase! If you're not completely satisfied, you can return items within 30 days of delivery for a full refund.

Return Requirements

• Items must be in original condition
• Original packaging and tags must be included
• Return shipping is the customer's responsibility

How to Return

To start a return, please email us at hello@grimmgifts.com with your order number and reason for return. We'll provide you with return instructions and a return authorization number.

Refunds

Refunds will be processed within 5-7 business days after we receive your returned item. Refunds will be issued to the original payment method.

For questions about shipping or returns, please contact us at shop@grimmgifts.com.